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Dynamics CRM is used by organizations to manage customer relationships, sales processes, and service operations. The surrounding ecosystem includes native platforms, workflow tools, industry applications, and adjacent technology providers that extend or support CRM-driven processes.

Microsoft Dynamics 365
Microsoft Dynamics 365 provides the core CRM capabilities for sales, customer service, marketing, and field service. It is used to manage customer data, automate processes, and support reporting across business functions. The platform integrates with other Microsoft business and productivity services.

Microsoft Power Platform
Microsoft Power Platform enables workflow automation, application development, and analytics connected to CRM data. It is commonly used to extend Dynamics CRM with low-code apps, automated processes, and dashboards. The platform connects CRM data with other enterprise systems through connectors and APIs.

Flexsin
Flexsin delivers execution support for enterprise CRM initiatives across implementation and customization scenarios. It works with Dynamics CRM to support application development, integration, and data migration as part of enterprise programs. These engagements are used to enable structured CRM rollouts and ongoing platform optimization.

DocuSign
DocuSign provides electronic signature and agreement workflow capabilities used alongside CRM systems. It integrates with Dynamics CRM to support contract generation and approval processes. The platform is used to manage transaction records linked to customer data.

LinkedIn
LinkedIn operates a professional data and engagement platform used by sales and marketing teams. It integrates with Dynamics CRM through sales and relationship management tools. The platform is used to enrich CRM records with professional and organizational data.

Adobe
Adobe provides digital experience and content management technologies used in customer engagement workflows. Its platforms integrate with CRM systems to support marketing, personalization, and analytics use cases. These tools are used to connect customer data with content and campaign execution.

ServiceNow
ServiceNow provides enterprise workflow and service management software. It integrates with Dynamics CRM to align customer service operations with IT and business workflows. The platform is used to coordinate service requests, incidents, and customer interactions across systems.
Website: https://www.servicenow.com/

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