A Spotify outage disrupted thousands of U.S. users on September 29, 2026, with Downdetector reports surging as listeners encountered login, search and streaming problems. Spotify acknowledged the disruption and said it was investigating.
Thousands of Spotify users in the United States reported problems accessing the music-streaming service on Tuesday, September 29, 2026, as outage reports climbed sharply during the morning.
More than 17,000 U.S. users had reported Spotify problems to Downdetector by 10:12 a.m. ET, according to Reuters. Spotify acknowledged the disruption and said it was investigating.
Spotify was not the only major online service experiencing problems that morning, with Anthropic’s Claude also drawing thousands of U.S. outage reports. Read our broader report on the Spotify and Claude outages affecting U.S. users.
Reports of problems increased rapidly Tuesday morning as users encountered difficulties using Spotify.
Reuters reported more than 17,000 U.S. outage reports by 10:12 a.m. ET. Other monitoring snapshots taken as the disruption developed showed the total continuing to rise, illustrating how Downdetector figures can change quickly during an active outage.
Learn how Downdetector tracks internet outages and why its report totals can differ from the actual number of affected users.
Downdetector figures are based largely on reports submitted by users and therefore should not be treated as a confirmed count of everyone affected.
Users report login and music search problemsThe disruption was not limited to a single reported function. Forbes reported that users experienced problems including logging into Spotify and searching for music. More than 18,000 reports had appeared on Downdetector during another snapshot of the developing outage.
Some reports also described problems accessing or using Spotify normally, indicating that the disruption was affecting core functions of the platform.
Spotify says it is investigatingSpotify acknowledged the service problems through its Spotify Status account on X, saying it was aware of issues and was checking them.
At the time of Reuters’ report, Spotify had not publicly disclosed a technical cause for the outage or provided a detailed explanation of what triggered the disruption.
Cause of outage remains unclear Spotify not working? If you are experiencing similar problems, check whether the issue is a wider outage or limited to your device, app or internet connection. See how to check if Spotify is down and verify its service status.The available evidence confirms a significant increase in user-reported Spotify problems on September 29, but it does not establish what caused them.
Online services can fail for many different reasons, including server overload, DNS failures, software bugs and cloud infrastructure problems. Our explainer looks at the common causes of website and app outages.
Spotify maintains official support and community resources for service problems, while Downdetector provides user-generated outage indicators. Until Spotify releases additional technical information, reports connecting the disruption to a particular server, network provider or software failure should be treated as unconfirmed.
The next significant update will be whether Spotify confirms full restoration of service and provides additional information about the cause or scope of the September 29 disruption.
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