NJ Transit Leaders Host Listening Event to Address Rider Complaints and Service Improvements
New Jersey Transit leaders are taking a proactive approach to addressing customer complaints and service issues through a series of public listening events. The latest session, part of the “We Are Listening” initiative, took place Thursday night at the Trenton Transit Station. The event provided riders with an opportunity to voice their concerns directly to NJ Transit leadership, including the agency’s new customer advocate
NJ Transit Leaders Host Listening Event to Address Rider Complaints and Service Improvements
New Jersey Transit leaders are taking a proactive approach to addressing customer complaints and service issues through a series of public listening events. The latest session, part of the “We Are Listening” initiative, took place Thursday night at the Trenton Transit Station. The event provided riders with an opportunity to voice their concerns directly to NJ Transit leadership, including the agency’s new customer advocate









