The Amazon Prime settlement claim deadline falls on Monday, July 27, 2026, for eligible U.S. customers seeking up to $51. The FTC agreement covers certain users who were unintentionally enrolled or could not complete online cancellation between 2019 and 2025.
Amazon Prime customers who may qualify for refunds under a $2.5 billion settlement with the Federal Trade Commission have until Monday, July 27, 2026, to file a claim. The agreement includes a $1 billion civil penalty and $1.5 billion for consumer refunds over alleged Prime enrollment and cancellation practices. Amazon settled without admitting liability. n Prime refund eligibility
A claims-process applicant must be a U.S. consumer who was unintentionally enrolled through a challenged Prime sign-up method or who tried to cancel online between June 23, 2019, and June 23, 2025, but could not complete the process.
The customer must also have used fewer than 10 Prime benefits during any 12-month membership period and must not have received an automatic settlement payment. Prime benefits can include delivery, shopping, streaming and reading services.
Customers do not need to identify the enrollment flow or calculate their benefit usage because that review is handled through the claims process.
How to file an Amazon settlement claim
Eligible consumers were sent claim notices by email or mail by January 28, 2026. People who did not receive a notice but believe they qualify may still submit a claim through the official Subscription Membership Settlement website.
The form asks applicants to confirm that they were unintentionally enrolled or unsuccessfully attempted to cancel Prime during the covered period. It must be signed and submitted by Monday, July 27, 2026. nts could reach $51
Approved claimants may receive Prime membership fees paid during the covered period, up to $51. The amount may be reduced by refunds, credits or chargebacks already issued for the same charges.
Claimants can select payment by check, PayPal or Venmo. No fee is required to file a claim or receive a payment. happens after filing
Amazon has up to 30 days to review each claim. The official settlement FAQ says decisions are expected during July or August 2026 and approved payments are scheduled by September 2026. s should use only the official settlement process and avoid messages requesting payment, a Social Security number or an Amazon password. Approval and the final amount will depend on the administrator’s review.
