The family of an Indian-origin woman living in Southern California has described a deeply distressing experience after she was detained by US Immigration and Customs Enforcement during what was expected to be the final step of her green card process. Babblejit “Bubbly” Kaur, 60, a longtime member of the Long Beach restaurant community, was taken into custody on December 1 while attending a scheduled biometric appointment connected to her application for permanent residency.

Kaur has lived in the United States since 1994 and had reached the final stage of the green card process after her petition was approved through sponsorship by her US citizen daughter and son-in-law. According to her family, the appointment was meant to be a routine procedure, required before the issuance of permanent residency status. Instead, it ended with federal agents detaining her without prior notice or explanation.

Her daughter, Joti Kaur, said her mother sensed something was wrong even before the appointment began. When Kaur arrived at the immigration office, several federal agents reportedly entered the building and proceeded to a back room. Shortly afterward, she was called into the same area, where agents informed her that she was being arrested. Family members maintain that Kaur has no criminal record and has complied with immigration requirements throughout her decades in the country.

Joti described the arrest as traumatic, stating that her mother was placed in a van with several men and restrained with shackles on her hands and feet. The family was not immediately told where she had been taken, heightening fears during the first few hours following her detention. They later learned that she had been transferred to an immigration detention facility in Los Angeles.

Conditions inside the facility have added to the family’s concern. According to Joti, her mother has been held in a crowded room with more than two dozen detainees. She has struggled to sleep due to constant lighting and noise throughout the night, including frequent crying and shouting. The prolonged uncertainty and lack of clear communication have taken an emotional toll on both Kaur and her family.

The Department of Homeland Security has not publicly disclosed the reason for Kaur’s detention. Her family says they are still seeking clarity on what led to the arrest, particularly given that her green card petition had already been approved and she was nearing the completion of the process.

Kaur and her husband are well known in Long Beach, where they operated Natraj Cuisine of India and Nepal for more than two decades until the Covid pandemic disrupted the restaurant industry. The couple, who raised three children in the US, are regarded by community members as hardworking and deeply rooted in the area. In recent years, Kaur had continued working in the local restaurant sector.

Local elected officials have expressed concern over the case, with one congressman stating that his office is actively working to assist the family and condemning what he described as actions that instill fear among law-abiding immigrants. For the Kaurs, the episode has transformed a long-awaited immigration milestone into an ongoing ordeal, as they wait for answers and hope for her safe return home.